Effective Date: 24 Jun 2024

Table of Contents

1. Introduction

2. Data Protection Officer

3. How We Collect and Use (Process) Your Personal Information

4. Use of the ivie.so Website

5. Cookies and Tracking Technologies

6. Use of the Ivie Services

7. When and How We Share Information with Third Parties

8. Transferring Personal Data to the EU

9. Data Subject Rights

10. Security of Your Information

11. Data Storage and Retention

12. Children’s Data

13. Questions, Concerns, or Complaints

Introduction

Ivie provides automated user interviews to gather qualitative insights for product development. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy describes our policies and practices regarding the collection, use, and protection of your personal information, and sets forth your privacy rights.

Data Protection Officer

Ivie is headquartered in Berlin, Germany. If you have any questions or concerns about our personal data policies or practices, please contact our Data Protection Officer:

Florian Schäffner, Jakob Engelhardt GbR

Ivie

Graunstraße 1, 13355 Berlin, Germany

Email: jakob@ivie.so

Phone: 0157 / 504 218 36

How We Collect and Use (Process) Your Personal Information

Ivie collects personal information about its website visitors and customers, including:

• IP address

• Name

• Job title

• Employer name

• Work email

• Profile picture

For users participating in interviews, we additionally collect their responses in text or audio form, which may contain personal information. We use this information to provide our services and improve our offerings. We do not sell personal information and only share it with third parties who facilitate the delivery of our services.

Use of the ivie.so Website

When you visit or log in to our website, we may use cookies and similar technologies to track your activities. This information helps us understand how our website is used and improve its functionality. You can opt-out of tracking by adjusting your browser settings.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Use of the Ivie Services

We use the personal information collected through our services to provide and improve our offerings. This includes conducting and analyzing user interviews to gather insights.

When and How We Share Information with Third Parties

The personal information we collect is stored in databases hosted by third parties located in Europe. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. We may share your information with third parties under specific circumstances, such as complying with legal obligations, protecting our rights, or with your consent.

Transferring Personal Data to the EU

All personal data collected by Ivie is stored on servers located in Europe. We comply with GDPR and other relevant privacy laws to ensure your data is protected.

Data Subject Rights

Under GDPR, you have the following rights:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

• Rights related to automated decision making, including profiling

If you wish to exercise any of these rights, please contact us at jakob@ivie.so.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

Data Storage and Retention

Your personal data is stored on our servers and the servers of our cloud-based service providers located in Europe. We retain your data for as long as necessary to provide our services and for historical and archiving purposes. You can request the deletion of your data by contacting us at jakob@ivie.so.

Children’s Data

We do not knowingly attempt to solicit or receive information from children under the age of 16.

Questions, Concerns, or Complaints

If you have any questions, concerns, or complaints about our privacy practices, please contact:

Jakob Engelhardt

Ivie

Graunstraße 1, 13355 Berlin, Germany

Email: jakob@ivie.so

Phone: 0157 / 504 218 36

Alternatively, if you are located in the European Union, you can contact your local data protection authority.